Terms of Use
Last Updated: October 14, 2024
These Terms of Use govern your access to and use of the services, platform, and content provided by Glowprobe ("we," "us," or "our") via glowprobe.sbs. By accessing or using our platform, you agree to be bound by these terms. If you do not agree, you must discontinue use immediately.
1. Acceptance of Terms
By creating an account, browsing the platform, or participating in any session or course, you confirm that you have read, understood, and agreed to these Terms of Use. These terms constitute a legally binding agreement between you and Glowprobe.
We reserve the right to update or modify these terms at any time. Continued use of the platform after changes are published constitutes your acceptance of the revised terms.
2. Eligibility
You must meet the following conditions to use our platform:
- You are at least 16 years of age, or have obtained verifiable parental or guardian consent if under the age of majority in your region.
- You have the legal capacity to enter into a binding agreement.
- You are not prohibited from using the platform under any applicable laws or regulations.
We reserve the right to refuse access to any individual who does not meet these eligibility requirements.
3. Account Registration and Security
3.1 Account Creation
To access certain features of the platform, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
3.2 Account Responsibility
You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at support@glowprobe.sbs if you suspect any unauthorized use of your account.
3.3 Account Restrictions
- You may not share your account with any third party.
- You may not create multiple accounts to circumvent restrictions or gain unauthorized access.
- You may not transfer your account to another person without our written consent.
4. Platform Services
4.1 Description of Services
Glowprobe provides an online educational platform offering group and individual learning sessions, personalized learning paths, and live interaction with instructors. The subject matter focuses on street photography and related disciplines.
4.2 Service Availability
We strive to maintain continuous availability of our services but do not guarantee uninterrupted access. The platform may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. We are not liable for any losses resulting from service interruptions.
4.3 Service Modifications
We reserve the right to modify, suspend, or discontinue any part of the platform at any time without prior notice. We are not liable to you or any third party for any such modifications or discontinuations.
5. Permitted Use
You agree to use the platform solely for lawful, personal, and non-commercial educational purposes. You must not:
- Use the platform for any fraudulent, deceptive, or harmful purpose.
- Attempt to gain unauthorized access to any part of the platform or its systems.
- Introduce viruses, malware, or any other harmful code.
- Scrape, crawl, or systematically extract data from the platform without our written permission.
- Interfere with or disrupt the integrity or performance of the platform.
- Use automated tools, bots, or scripts to interact with the platform.
- Impersonate any person or entity, including instructors or other users.
- Engage in any conduct that could harm other users or our platform.
6. Intellectual Property
6.1 Our Content
All content available on the platform, including but not limited to course materials, videos, photographs, text, graphics, logos, and software, is the property of Glowprobe or its licensors and is protected by applicable intellectual property laws. No content may be reproduced, distributed, modified, or used for commercial purposes without our prior written consent.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use platform content solely for your personal educational purposes. This license does not include the right to sublicense, sell, or exploit any content for commercial gain.
6.3 User-Submitted Content
If you submit, upload, or share any content on the platform, including photographs, comments, or assignments, you retain ownership of your content but grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute that content in connection with operating the platform.
You represent and warrant that any content you submit does not infringe upon the intellectual property rights, privacy rights, or any other rights of any third party.
7. Payments and Refunds
7.1 Fees
Certain services on the platform require payment. All applicable fees are displayed prior to purchase. By completing a purchase, you agree to pay the specified amount in accordance with the payment terms presented at checkout.
7.2 Billing
All payments are processed through our designated payment providers. You are responsible for ensuring that your payment information is accurate and up to date. We are not responsible for payment failures caused by inaccurate information or issues with your payment provider.
7.3 Refund Policy
Refund eligibility is determined by the specific terms stated at the time of purchase. Unless otherwise specified, all sales are final once access to digital content or live sessions has been granted. If you believe you are entitled to a refund, contact us at support@glowprobe.sbs within 7 days of the original transaction date.
8. Cancellations and Session Scheduling
For individual or group sessions, cancellation and rescheduling policies will be communicated at the time of booking. Failure to attend a scheduled session without prior notice may result in forfeiture of the session fee. We reserve the right to cancel or reschedule sessions due to instructor availability or technical issues, in which case affected users will be notified and offered an alternative arrangement.
9. Privacy
Your use of the platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the platform, you consent to the collection and use of your data as described in that policy.
10. Third-Party Links and Services
The platform may contain links to third-party websites or services. These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content, privacy practices, or terms of any third-party sites. Accessing third-party content is at your own risk.
11. Disclaimer of Warranties
The platform and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that:
- The platform will meet your specific requirements or expectations.
- The platform will be error-free, secure, or uninterrupted.
- Any results obtained through use of the platform will be accurate or reliable.
- Defects in the platform will be corrected.
Educational outcomes depend on individual effort, dedication, and ability, and we make no guarantees regarding the results of any course or session.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Glowprobe and its affiliates, directors, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of data, loss of profits, or loss of opportunity, even if we have been advised of the possibility of such damages.
Our total cumulative liability to you for any claim arising under these terms shall not exceed the total amount you paid to us in the twelve months preceding the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless Glowprobe and its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use of the platform, your violation of these terms, or your infringement of any rights of a third party.
14. Termination
We reserve the right to suspend or terminate your account and access to the platform at our sole discretion, without prior notice, if we determine that you have violated these terms or engaged in any conduct harmful to the platform or its users.
Upon termination, your right to access the platform will immediately cease. Provisions of these terms that by their nature should survive termination shall remain in effect, including intellectual property rights, disclaimers, and limitations of liability.
You may close your account at any time by contacting us at support@glowprobe.sbs.
15. Governing Terms and Dispute Resolution
In the event of any dispute arising from or related to these terms or your use of the platform, both parties agree to first attempt to resolve the matter informally by contacting us at support@glowprobe.sbs. If informal resolution is not achieved within 30 days, disputes may be referred to binding arbitration or other appropriate resolution mechanisms as mutually agreed upon.
Nothing in this section limits either party's right to seek injunctive or other equitable relief where appropriate.
16. Entire Agreement
These Terms of Use, together with our Privacy Policy and any additional terms presented at the point of purchase or registration, constitute the entire agreement between you and Glowprobe regarding your use of the platform and supersede all prior agreements or understandings.
17. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
18. Contact Information
If you have any questions, concerns, or requests regarding these Terms of Use, please contact us:
| Method | Details |
|---|---|
| support@glowprobe.sbs | |
| Phone | +1 (450) 371-8271 |
| Mailing Address | 30 Royal Gardens Rd, Penobsquis, NB E4G 2A4, Canada |